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Sign-in, password, Google link, or active-session problem

Account settings distinguish session sign-in from API-key access and support password changes, Google linking, session revocation and deletion.

What you may be seeing

  • The user cannot access personal Account settings, needs to change/set a password, manage Google, or revoke another session.

What usually causes it

  • The shell is connected only with an organization API key rather than a user session.
  • Credentials/link token are invalid/expired.
  • The account was created through Google and may not have a password yet.

Do this

  1. For personal Account settings, sign in through the normal login/session flow; an API-key-only connection cannot manage the user account.
  2. Use Settings → Account to set/change the password, connect/disconnect Google, or revoke non-current active sessions.
  3. If an email verification/reset link expired or was already used, request a fresh link instead of retrying the old token.

You know it is fixed when

  • Settings → Account loads the signed-in profile and the intended password/provider/session change is reflected.

Search phrases this guide covers

can't sign in · password change · Google account linked · log out other devices · session expired · verification email