Urgent announcement/takeover is not showing or will not stop

What you may be seeing

• A message intended to interrupt normal content has not appeared, appears on the wrong scope, or remains active.

What usually causes it

• The takeover targets a different board.
• The screen has not completed its next feed/check-in cycle.
• The takeover is org-wide when the user expected one board, or vice versa.
• The takeover has no automatic expiry and must be ended manually.

Do this

1. Open the board's Announcement composer and confirm whether the scope is this board or All boards.
2. Check the active/scheduled announcement list and its expiry/start time.
3. If it should end now, use End now/Cancel on that announcement.
4. If a target screen is offline, fix connectivity; it cannot receive a newly created takeover while disconnected.

You know it is fixed when

• The expected screens show or clear the takeover and then return to normal scene rotation.