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Brand kit, custom font, logo, or color is not available

Brand kits are Studio-gated; custom fonts are separately entitlement-gated. The editor reads the organization's saved brand snapshot into its pickers.

What you may be seeing

  • Brand kit shows an upgrade state, a font cannot be uploaded/used, or a saved kit has not appeared in an already-open editor.

What usually causes it

  • The plan lacks brand_kits/custom_fonts.
  • The user lacks organization write permission.
  • The logo is not an image in the Media library.
  • An already-open editor needs to reload/re-read the saved kit.

Do this

  1. Check Settings → Billing/plan entitlement first.
  2. For a brand logo, upload/select an image from Media; brand kit logo selection uses the media library.
  3. Save the kit under Settings → Brand kit with the intended colors and heading/body fonts.
  4. Reload/reopen the editor if an already-open tab has not picked up the new brand snapshot.

You know it is fixed when

  • The editor color/font pickers show the saved brand choices and the selected font/logo renders as expected.

Search phrases this guide covers

brand colors missing · logo not in brand kit · custom font locked · Studio brand kit · font not showing