Media upload is rejected, too large, or the file type is unsupported

What you may be seeing

• Media upload fails with an unsupported-type, too-large, or storage error.

What usually causes it

• The file exceeds its media limit.
• The MIME/type is unsupported or mislabeled.
• SVG is intentionally rejected for safety.
• The organization's media storage entitlement is full.

Do this

1. Use supported player media: PNG/JPEG/WebP images, MP4/WebM video, and WOFF2 fonts.
2. Keep images at or below 10MB, video at or below 200MB, and fonts at or below 2MB; compress/convert anything larger.
3. If you receive a storage-full error, delete truly unused media or increase the plan/storage entitlement.
4. After upload, use the Media library version rather than an external URL when offline reliability matters.

You know it is fixed when

• The file appears in Media and can be selected/dragged into the editor without a validation error.