Request/download an organization data export

What you may be seeing

• A user needs an organization-level data export, sees the export pending, hits the daily request limit, or has an expired download URL.

What usually causes it

• Exports are generated asynchronously as jobs rather than synchronously in the request.
• The API limits export creation to one per organization per day.
• A ready export's signed download URL is time-limited to seven days.

Do this

1. Request an organization export from the supported account/privacy export flow or API.
2. Check the returned export job until its status becomes ready; a failed job reports an error instead of a download URL.
3. Download the ready export before its seven-day signed link expires.
4. If you already requested an export that day, use/wait for that job instead of repeatedly creating new ones.

You know it is fixed when

• The export job reports ready and its signed download successfully retrieves the generated organization data archive before expiry.