Breakfast/lunch/daypart scene is showing at the wrong time

What you may be seeing

• A scheduled scene is active too early/late or missing during its intended time window.

What usually causes it

• Organization timezone is wrong or blank.
• The schedule day/time window does not match the intended local time.
• An overnight window crosses midnight and was configured with the wrong boundaries.
• Another eligible scene/schedule has higher priority or the scene is outside its eligible rule.

Do this

1. Open Settings and verify the organization timezone (IANA form such as America/New_York).
2. Open the scene schedule and verify the correct weekdays, start/end times, and any date range/priority.
3. For a window that crosses midnight, treat it as an overnight schedule rather than swapping the intended start/end meaning.
4. Publish schedule/content changes when required by the board flow, then verify on a screen using server-corrected time.

You know it is fixed when

• At the intended local time, the expected scheduled scene is eligible and the player rotation selects it consistently.