Sold-out / 86'd item does not look the way I expected on the board

What you may be seeing

• Data shows an item as 86'd/sold out but the TV still shows it, or shows it in a different visual treatment than expected.

What usually causes it

• Changing sold-out state updates Data immediately, but players receive the changed board/data release after Publish.
• Sold-out is data; the active menu-list/card/stack design determines its visible treatment rather than the Data toggle always meaning hide.
• The visible board element may be static text rather than linked menu data.

Do this

1. In Data, verify the intended item says 86'd.
2. Confirm the visible board element is linked to that item/menu section rather than static text.
3. Publish the board from Data or the editor so paired screens receive the changed data state.
4. If the item is still visible but styled as unavailable, check the card/list's sold-out presentation before treating it as a sync failure.

You know it is fixed when

• The linked item on the current published screen reflects the board's configured sold-out treatment.